Finding the right NBI Clearance Center is an important part of completing your NBI Clearance application. Applicants need to select an available clearance office when completing the applicable online process and should check the office location and operating hours before travelling.
The National Bureau of Investigation provides an official NBI Clearance Office Locator that applicants can use to find a nearby clearance office. The NBI also maintains a published list of clearance offices, including locations in Metro Manila and NBI field offices and LGU-based sites across different regions.
Before visiting a center, the NBI instructs applicants to complete the applicable online application and payment process through the official NBI Clearance Portal.
Important: This is an independent informational guide and is not the official website of the National Bureau of Investigation. NBI office locations, operating hours, and available services can change. Always verify your selected branch through the official NBI Clearance Office Locator before travelling.
What Is an NBI Clearance Center?
An NBI Clearance Center is an office or designated site where applicants can complete applicable in-person parts of the NBI Clearance process.
Depending on the location and type of office, services can include identity verification and biometric processing such as:
- Photograph capture
- Fingerprint capture
- Signature capture
- Clearance processing
- Release of clearance
The NBI Citizen’s Charter describes biometric processing as part of the clearance procedure, including photograph, fingerprint, and signature capture.
Not every location necessarily provides every NBI service. Applicants should therefore check the current information for their selected office before going there.
How to Find the Nearest NBI Clearance Center
The easiest way to find an NBI Clearance Center is to use the official NBI Clearance Office Locator.
The NBI’s locator provides a map for finding clearance offices. The agency specifically instructs applicants to apply and pay online through the official NBI Clearance Portal before going to the clearance office.
When choosing a center, consider:
- Distance from your home or workplace
- Available appointment schedule
- Office hours
- Accessibility
- Whether the location provides the service you need
- Whether your application has already been paid
- Whether you have the required identification documents
NBI Clearance Centers in Metro Manila
The NBI’s published clearance-office list includes multiple locations within the National Capital Region.
Examples listed by the NBI include:
| NBI Clearance Center | Location | Published Office Hours |
|---|---|---|
| NBI Clearance Center | U.N. Avenue, Ermita, Manila | 7:00 AM–5:00 PM |
| Quezon City Hall | Makatarungan St., Diliman, Quezon City | 7:00 AM–5:00 PM |
| Montalban, Rizal | Municipal Hall, Montalban, Rizal | 8:00 AM–5:00 PM |
| Muntinlupa City | 2nd Floor, Starmall, Alabang | 8:00 AM–5:00 PM |
| Mandaluyong City Hall | Shaw Central Mall, Mandaluyong | 8:00 AM–5:00 PM |
| LRT-North Mall | Caloocan City | 8:00 AM–5:00 PM |
| Marikina Riverbanks | A. Bonifacio Avenue, Marikina | 8:00 AM–5:00 PM |
| Ali Mall Center | Araneta Center, Cubao | 10:00 AM–7:00 PM |
| Valenzuela Town Center | Valenzuela City | 10:00 AM–7:00 PM |
These locations and hours come from the NBI’s published clearance-office listing. Because operating hours can change, applicants should verify the current information before visiting.
NBI Clearance Centers Outside Metro Manila
The NBI’s published list also contains clearance sites and field offices throughout the Philippines.
The list is organized by region and includes locations in:
- Cordillera Administrative Region
- Region I
- Region II
- Region III
- Region IV-A
- Region IV-B
- Region V
- Region VI
- Region VII
- Region VIII
- Region IX
- Region X
- Region XI
- Other NBI regional and district locations
The official NBI list includes numerous field offices, LGU sites, satellite offices, malls, and other designated clearance locations.
Because this information can change, it is better to use the official locator for the final branch decision rather than relying on an old address copied from another website.
NBI Clearance Centers in Region I
The NBI’s published list includes clearance locations such as:
- Baguio City
- Dagupan City
- Urdaneta
- Laoag City
- Vigan City
- San Fernando, La Union
- Other designated locations
For example, the NBI lists the DADO office in Dagupan City, CB Mall and Magic Mall locations in Urdaneta, LADO in Laoag, and VIDO in Vigan.
NBI Clearance Centers in Region II
The published NBI list includes locations such as:
- Tuguegarao City
- Bayombong
- Ilagan
- Santiago City
These offices serve applicants across Cagayan Valley and surrounding areas.
NBI Clearance Centers in Central Luzon
Central Luzon has multiple NBI clearance and field-office locations.
The NBI’s published list includes:
- San Fernando, Pampanga
- San Rafael, Bulacan
- San Jose del Monte, Bulacan
- Cabanatuan, Nueva Ecija
- Palayan City
- Olongapo City
- Iba, Zambales
- Balanga, Bataan
- Tarlac City
- Metrotown, Tarlac
The NBI also separately publishes information about its regional and district offices, including the Central Luzon Regional Office and Bulacan, Cabanatuan, and Tarlac district offices.
NBI Clearance Centers in CALABARZON
The NBI’s published clearance list includes multiple sites across Batangas, Cavite, Laguna, and Rizal.
Examples include:
- Batangas City
- Lipa City
- Balayan
- Sto. Tomas
- Tagaytay
- Dasmariñas
- Bacoor
- Imus
- General Trias
- Lucena
- Santa Rosa
- San Pablo
- Pagsanjan
- Calamba
- Taytay, Rizal
Several locations operate different hours, including some mall-based offices that have later operating schedules.
NBI Clearance Centers in MIMAROPA
The NBI list includes locations such as:
- Calapan City, Oriental Mindoro
- Puerto Princesa City, Palawan
Applicants should verify the current location and operating hours through the NBI locator before travelling.
NBI Clearance Centers in Bicol Region
The published list includes:
- Legazpi City
- Masbate City
- Naga City
- Daet, Camarines Norte
- One-Stop-Shop Legazpi
The NBI provides these locations as part of its regional clearance-office listing.
NBI Clearance Centers in Western Visayas
The NBI’s published list includes:
- Iloilo City
- Roxas City
- Antique
- Pavia, Iloilo
- Kalibo, Aklan
- Bacolod City
The published office hours vary by location.
NBI Clearance Centers in Central Visayas
The NBI lists several clearance locations in Cebu and nearby areas, including:
- Cebu City
- Ayala Mall Cebu
- Mandaue City
- Bogo
- Insular Square
- Lapu-Lapu City
- Naga City, Cebu
- Robinson’s Cebu
- Shopwise Cebu
- Danao
- Carcar
- Dumaguete
- Bayawan
- Bohol
Applicants should verify the exact branch before travelling because the published hours are not identical for every location.
NBI Clearance Centers in Eastern Visayas
The NBI list includes:
- Tacloban City
- One-Stop-Shop Tacloban
- Sogod, Southern Leyte
- Ormoc
- Samar
These locations provide clearance services according to the NBI’s published office listing.
NBI Clearance Centers in Zamboanga Peninsula
The NBI’s list includes:
- Zamboanga City
- Jolo
- Dipolog City
- Pagadian City
- Oroquieta City
- Ozamiz City
Applicants should confirm the current operating schedule and service availability before visiting.
NBI Clearance Centers in Northern Mindanao
The published list includes:
- Cagayan de Oro City
- Bukidnon
- City Mall Cagayan de Oro
- Iligan City
These offices are included in the NBI’s Region X clearance listing.
NBI Clearance Centers in Davao Region
The NBI’s published list includes locations such as:
- Davao City
- Bansalan
- Mati, Davao Oriental
The NBI’s list identifies these under Region XI.
NBI Regional and District Offices
An important distinction is that an NBI Regional or District Office is not necessarily identical to every location listed as an NBI Clearance Center.
The NBI separately maintains a Regional & District Offices directory containing regional offices and district offices with their addresses and contact details.
If your purpose is specifically to obtain an NBI Clearance, use the Clearance Office Locator and clearance-office list rather than assuming that every NBI office processes clearance applications.
Do You Need an Appointment at an NBI Clearance Center?
Applicants should complete the applicable online NBI Clearance application before visiting a clearance center.
The NBI’s official locator explicitly tells applicants to apply and pay online through the Official Online NBI Clearance Portal before going to the clearance office.
The NBI’s current application instructions direct applicants to the official NBI Clearance Application Portal for registration and application.
Internal link: NBI Appointment
Can You Walk In at an NBI Clearance Center?
Do not assume that a walk-in visit will replace the online application process.
The NBI specifically instructs applicants to apply and pay online before going to the clearance office.
The safest approach is:
- Complete the online application.
- Select the appropriate clearance center.
- Complete the applicable payment.
- Confirm your appointment or transaction details.
- Visit the selected office with your required documents.
What Should You Bring to an NBI Clearance Center?
For standard clearance processing, prepare the documents required by the NBI.
The NBI’s Citizen’s Charter identifies two valid IDs for biometric capture and describes the capture of the applicant’s photograph, fingerprints, and signature.
Your appointment-day checklist should include:
- Two valid government-issued IDs
- Original IDs where required
- NBI reference or transaction information
- Payment receipt or e-payment confirmation
- Appointment details
- Additional supporting documents if your situation requires them
Internal link: Valid IDs for NBI Clearance
What Happens at the NBI Clearance Center?
The physical process can vary depending on your application.
For standard biometric processing, the NBI Citizen’s Charter describes:
Photograph Capture
Your photograph is captured as part of the clearance process.
Fingerprint Capture
Your fingerprints are recorded for identity verification and clearance processing.
Signature Capture
Your signature is also captured as part of the biometric process.
The NBI Citizen’s Charter lists these biometric activities as part of the clearance procedure.
How Early Should You Arrive at an NBI Clearance Center?
You should plan to arrive with enough time to complete the applicable process during the branch’s operating hours.
Do not rely solely on a third-party website’s claimed opening time.
The NBI’s own published list shows that operating hours vary significantly between locations. For example, some offices are listed as operating from 7:00 AM to 5:00 PM, while some mall-based locations are listed as operating until 7:00 PM.
Always check the current branch information before travelling.
What Are the NBI Clearance Center Operating Hours?
There is no single nationwide operating schedule that applies to every NBI Clearance Center.
The NBI’s published list shows different schedules depending on the location.
Examples include:
- 7:00 AM–5:00 PM
- 8:00 AM–5:00 PM
- 9:00 AM–6:00 PM
- 10:00 AM–7:00 PM
Some offices have different schedules or incomplete hours in the published listing.
This is why your selected center’s current schedule should always be verified before your visit.
Are NBI Clearance Centers Open on Weekends?
Do not assume that every NBI Clearance Center follows a Monday-to-Friday schedule.
The NBI’s published clearance-office list primarily displays office hours by location, and schedules can vary between offices.
If you specifically need a Saturday appointment, check the current schedule of the particular center you intend to use.
Internal link: Is NBI Open on Weekends?
Can I Change My NBI Clearance Center?
If you have already selected a clearance center, check the current NBI application system for the available options to modify your transaction.
Do not simply visit a different branch and assume that your appointment will automatically transfer.
If you need to change your selected branch, verify the procedure before travelling.
Internal link: How to Reschedule NBI Appointment
What If My Preferred NBI Clearance Center Has No Slots?
If your preferred center does not have an available appointment, consider checking another nearby NBI clearance office.
The NBI maintains multiple clearance locations, including regional offices, district offices, LGU sites, satellite locations, and other designated centers.
Before selecting an alternative, compare:
- Distance
- Available appointment
- Operating hours
- Transportation
- Service availability
NBI Clearance Center vs NBI Regional Office
These terms are sometimes used interchangeably online, but they are not necessarily the same thing.
An NBI Clearance Center is specifically associated with clearance services.
An NBI Regional or District Office is an NBI organizational office that may perform broader investigative and administrative functions.
The NBI maintains separate directories for Clearance Centers and Regional & District Offices.
If your goal is simply to obtain an NBI Clearance, start with the official Clearance Office Locator.
NBI Clearance Center in Manila
The NBI lists its main NBI Clearance Center at:
NBI Clearance Building
U.N. Avenue, Ermita, Manila
The NBI’s contact page currently lists the center’s operating hours as Monday to Friday, 7:00 AM to 5:00 PM.
The same official contact page lists clearance inquiries at:
- Landline: (02) 8524-1277
- Mobile: 0939 150 2880
- Email: nbiclearance@nbi.gov.ph
Because contact details can change, verify them through the NBI’s current Contact page before relying on them.
How to Check an NBI Clearance Center Before Visiting
Before travelling, check these five things:
1. Location
Confirm the complete address.
2. Operating hours
Check the latest published schedule.
3. Appointment availability
Make sure your transaction is scheduled for that location.
4. Required documents
Prepare your IDs and other applicable documents.
5. Payment status
Confirm that your required payment has been completed.
This simple check can prevent an unnecessary trip.
Why You Should Use the Official NBI Office Locator
Third-party websites may publish lists of NBI branches, but those lists can become outdated when an office moves, changes hours, or stops offering a particular service.
The NBI itself provides an official Clearance Office Locator and a published clearance-office directory.
For the most accurate branch information, use the official NBI source first.
Frequently Asked Questions About NBI Clearance Centers
Where can I get an NBI Clearance?
You can obtain an NBI Clearance through designated NBI clearance offices and centers. The NBI provides an official Clearance Office Locator for finding a location.
How do I find the nearest NBI Clearance Center?
Use the NBI’s official Clearance Office Locator to view available clearance offices and identify a suitable location.
Do I need to apply online before going to an NBI Clearance Center?
Yes. The NBI’s locator specifically instructs applicants to apply and pay online through the Official Online NBI Clearance Portal before visiting the clearance office.
Can I go to any NBI office for clearance?
Not necessarily. NBI maintains separate regional, district, and clearance-office functions. Use the official clearance-office directory to identify locations that provide clearance services.
What IDs do I need at the NBI Clearance Center?
The NBI Citizen’s Charter states that standard clearance processing requires two valid IDs for biometric capture.
What happens at the NBI Clearance Center?
The physical process can include photograph, fingerprint, and signature capture as part of biometric processing.
Are all NBI Clearance Centers open at the same time?
No. Published office hours vary between locations. The NBI’s office list shows different schedules depending on the center.
What if the NBI branch I want is fully booked?
Check other nearby NBI Clearance Centers and choose an available location that suits your schedule.
Can I visit without paying online?
The NBI’s official locator instructs applicants to apply and pay online before going to the clearance office.
Where is the main NBI Clearance Center?
The NBI’s official contact page lists the NBI Clearance Center at the NBI Clearance Building on U.N. Avenue, Ermita, Manila.
Final NBI Clearance Center Checklist
Before leaving for your NBI Clearance Center, confirm:
☐ You completed the online NBI application
☐ Your payment has been completed where required
☐ You selected the correct clearance center
☐ Your appointment or transaction details are available
☐ You have the required valid IDs
☐ Your personal information is correct
☐ You checked the branch’s latest operating hours
☐ You know the exact address
☐ You have your reference number and payment information
For the latest location information, use the official NBI Clearance Office Locator.